Please be advised that payments made on this website are for the settlement of Parking Charge Notices only. Once a payment has been made, any request for a refund must be made in writing with an APPEAL / CHALLENGE within 7 days of payment. If you have not already done so, please forward the following information as a matter of urgency, as we are unable to process your APPEAL / CHALLENGE without it:
The PARKING NOTICE SERIAL NUMBER - this can be found in the top right-hand corner of the Notice and will be prefixed, SERIAL No. VC/________;
A FULL POSTAL ADDRESS that we can correspond with, as all decisions are conveyed in a letter to the motorist.
If you are unable to locate the PARKING NOTICE SERIAL NUMBER we will require the full vehicle registration number of the vehicle to which the NOTICE was served.
Upon receipt of the required information we will place the NOTICE on hold while the circumstances surrounding the issue of the NOTICE are investigated, and Management review the contents of your e-mail. Once a decision has been reached, a letter will be issued to the identified POSTAL ADDRESS conveying the outcome of the appeal.
We will advise you in writing of any further course of action you should take, as deemed necessary to support your APPEAL / CHALLENGE.
BE ADVISED - WE ARE UNABLE TO PROCESS YOUR APPEAL WITHOUT THE PROVISION OF THE ABOVE REQUESTED INFORMATION - A PARKING NOTICE SERIAL NUMBER & YOUR FULL POSTAL ADDRESS.
ALL E-MAIL CORRESPONDENCE SHOULD BE DIRECTED TO:
cpo@vehiclecontrol.co.uk
Thank you for your co-operation.
